One of the biggest problems is speed. Native speakers, especially business people, tend to speak very quickly on the telephone. Here are some practical tips to get native speakers of English to slow down!
主要的一个问题是语速。说母语的人，特别是商务人士，打电话的时候说话语速都非常快。下面是一些好用的小知识可以让母语是英语的人放慢说话的速度。
* Immediately ask the person to speak slowly.
* 直接请这个人慢点说。
* When taking note of a name or important information, repeat each piece of information as the person speaks.
* 记录一个名字或者要紧信息的时候，打电话的人说一句你就重复一句。
This is an especially effective tool. By repeating each important piece of information or each number or letter as the spell or give you a telephone number you automatically slow the speaker down.
这是一个非常有效的方案。通过重复每个要紧的信息、每个数字、每个字母的时候都会让说话人的语速自动放慢。
* Do not say you have understood if you have not. Ask the person to repeat until you have understood.
* 假如没听懂就不要说你懂了。让这个人重复一下直到你懂了。
Remember that the other person needs to make himself/herself understood and it is in his/her interest to make sure that you have understood. If you ask a person to explain more than twice they will usually slow down.
记住其他人需要我们的话被听懂。确保你能听懂关系到他或她的利益。假如你请一个人讲解两次以上，一般这个人会放慢语速。
* If the person does not slow down begin speaking your own language!
* 假如这个人还不放慢语速你就开始说你的母语。（这招狠！）
A sentence or two of another language spoken quickly will remind the person that they are fortunate because THEY do not need to speak a different language to communicate. Used carefully, this exercise in humbling the other speaker can be very effective. Just be sure to use it with colleagues and not with a boss :-)!
迅速的说一两个句子会提醒打电话的人他们是非常幸运的由于他们不需要用不一样的语言来交流。不过用这招要小心点，这种办法羞辱其他人非常有效，所以要确定你这么做的对象是你同事而不是你老板！
